If it has predicted to go away of vacations and during their absence it will not be able to consult his mail can leave a warning of absence by vacations that will be sent of automatic form to all the contacts that have sent him post office during their absence. This is possible thanks to the facility of auto answer, also denominated respondent car.

Aside from the warnings by vacations, the organizations can use these auto answers to notify to their clients about realized requests of support or products, being confirmed to them the reception of these requests and informing to them that they will process themselves as rapidly as possible. The auto answers can include text messages or in format HTML and also they can contain attached archives.

How to include an auto answer in the mailbox of mail in Plesk

1. Dominion name > Cuentas de Correo goes to Dominions > > email direction > Car answers.
2. If it is not going to enclose any file to the auto answer, goes to step 3. If it wishes to enclose a file to the auto answer:
   • It clicks in the icon Attached Archives within the group Tools.
   • It clicks in Examining to locate the file and once selected it clicks in Sending File.
   • Once it has finalized it clicks in Level Superior and it follows the following step.
3. It clicks in the icon To add to New Autoresponder within the group Tools.
4. It forms the auto answer:
   • It introduces a name to denominate the auto answer in the square Name of the respondent Car.
   • If it wishes that its incoming mail is resent to another direction of email while it is outside, it indicates the direction of email in the square In the case of auto answer, to resend the original message to the indicated email.
   • If it wishes to respond of automatic form only to those messages that contain concrete words in the message of the text or in its line of subject, it selects the appropriate option and it introduces the combination of words in the input range.
   • In order to use a customized subject, introdúzcalo in the square of subject entrance To respond.
   • It must indicate his direction of email like Direction of Return, since if them answer messages would not be sent to the direction of the respondent car.
   • It indicates the format of the messages of auto answer (flat text or HTML) and the codification of characters (UTF-8 is recommended).
   • It introduces his message in the field To respond with Text.
   • It wishes if it encloses archives. For it clicks in the button, it selects the square To add New Associate who corresponds with the file that previously he will have loaded to the warehouse of associates and clicks in ACCEPTING.
   • It indicates the wished number of answers automated, that per day they will be sent to the same direction of email, in the respective square underneath Limits.
   • In order to reduce the load of the mail servant it can limit the number of one way street that the respondent car must remember in the square To even store.
5. It clicks in Accepting and next in the icon To activate within the group Tools

In order to deactivate an auto answer for a mail mailbox

1. In its Plesk panel dominion name > Cuentas de Correo goes to Dominions > > email direction > Car answers.
2. It clicks in Deactivating.
3. Now the auto answer is deactivated. Its configuration is not eliminated of the Control Panel reason why it will be able to continue using it needs when it, repeating the same procedure and clicking in Activating step in the last.

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But information: Manual Plesk 9.0. Guide of the client (p 140) [pdf, 1.04Mb]